Rewriting how India books, tracks and trusts eye-care.

Dr Agarwal’s Eye Hospital has spent 60 years at the top of Indian ophthalmology, yet its patient journey still ran on paper slips and phone queues. The brief to us was bigger than “make an app.” The group wanted to prove that digital empathy could become a clinical advantage—and set the bar for the country’s wider healthcare stack.

We started by mapping a zero-friction path from first check-in to post-op review. The interface speaks two languages at once: tech-native LASIK candidates glide through biometric log-in and one-tap booking, while older cataract patients meet oversized type, high-contrast palettes and voice-note helpers. Prescriptions turn into tappable records, reminders switch from desk calls to push alerts, and every medical term is plain-language checked.

What began as a patient app has grown into an ongoing product and platform partnership. We co-own the roadmap, design new modules, wire backend data pipes and keep the UI library evergreen as the hospital scales to new regions. Proof that good design, backed by bold clinical leadership, can move an entire system forward—not just pixel by pixel, but procedure by procedure.